What's the difference between owner-password and user-password PDF protection?+
Two different kinds of lock that determine which path Filoraio takes. Owner-password protection puts restrictions on what you can do with the file (printing, copying, editing, annotating), but the file itself opens freely in any reader — most "locked" PDFs you encounter are this kind, and Filoraio unlocks them automatically in seconds with no password input. User-password protection encrypts the file's contents so you need to type a password to open it at all — Filoraio handles these too, by prompting for the password and decrypting the file locally on your device. Either way, the output is a regular unrestricted PDF.
Is this PDF unlocker free? Are there usage limits?+
Completely free, no signup, no email, no daily quota. Unlock as many PDFs as you need with no watermark, no premium tier, and no file-size cap (other than your device's available memory). The page is supported by occasional unobtrusive ads, not by selling your files or data.
Is it legal to unlock a PDF?+
It depends on the file and your jurisdiction. Unlocking restrictions on a PDF you legitimately own, scanned yourself, received as a recipient, or have explicit permission to use is generally fine. Bypassing protections on copyrighted commercial content you don't own, defeating DRM on subscription material against the publisher's terms, or accessing confidential files you weren't authorised to see can violate copyright law (e.g. DMCA in the US) or contract terms. Filoraio doesn't help with password-cracking — to decrypt a user-password file you have to supply the password yourself, which limits the scope to files you already have access to. When in doubt, don't.
Does my password or file get sent to a server at any point?+
No — neither one, ever. Encryption detection, decryption with your password, and the readability verification all run entirely inside your browser tab. The locked PDF, the password you type, and the unlocked output all stay on your device throughout. This is the privacy guarantee that matters most for protected files: confidential statements, restricted internal documents, and personal scans are processed without ever leaving the machine. You can confirm zero network activity in your browser's DevTools → Network panel before dropping a sensitive file.
Exactly which restrictions does the unlock remove?+
All restrictions in one pass — the password requirement on opening the file (if any), printing limits at any resolution, text copy and accessibility extraction, content modification, page assembly (insert/delete/rotate pages), commenting and annotation, form filling and signing, and document assembly. After the unlock, the PDF behaves like a freshly authored unrestricted document in every reader.
What happens when I type my password into the unlock prompt?+
The password is fed into the decryption algorithm running inside your browser tab — it's used to derive the encryption key for the PDF, decrypt the content streams locally, and produce the unlocked output. The password is never transmitted, never logged, never stored beyond the duration of the unlock operation. When the unlock completes (or you change the file, or you close the tab), the password is discarded from memory along with everything else. You can verify this in DevTools → Network: no requests are made when you submit the form.
Will the unlocked PDF look identical to the original?+
Yes — the unlock only removes the encryption layer; it doesn't touch the page content, fonts, images, or layout. The decryption process recovers the original content streams exactly as the author wrote them, then re-serialises the document structurally identical to the source minus the lock. The unlocked file is similar in size to the original (often a few KB smaller without the encryption overhead).
Why does the tool say "couldn't unlock" or "that password didn't match"?+
Two common reasons. First, the password you entered doesn't match the one the file was encrypted with — double-check for typos, case sensitivity, and whitespace, then try again. Second, the file might use an encryption variant Filoraio doesn't yet support (AES-128, V=4, R=4) — we detect that upfront and surface a clear message rather than failing mid-decrypt. The workaround for unsupported variants: open the file in your PDF reader, re-save via Print → Save as PDF, then drop that copy here.
Does this work on iPhone, iPad, Android, or Chromebook?+
Yes — any modern mobile or Chromebook browser runs the unlock locally. On iOS, use the Files app or your reader's share menu to drop the PDF into Safari. On Android, use the file picker or share-to-browser. On Chromebook, drag from the Files app. The password input and the unlocked-file download both work natively without any extra setup.
Is the unlocked file safe to share with others?+
The unlocked file is a normal PDF — anyone you share it with will be able to open, print, copy, and edit it without the password. That's exactly what unlocking does. If the original was confidential, the unlocked copy is just as confidential — the password and restrictions were never a security boundary against you, they were a usage hint. Treat both copies with the same care.
Can I unlock my employer's confidential documents?+
Legally and ethically you should only remove restrictions on documents you have explicit permission to use. Many employer documents are restricted intentionally to prevent redistribution; unlocking them outside the policy you agreed to could violate your employment contract or company policy regardless of what's technically possible. If you need the file unrestricted for legitimate work, ask your IT or compliance team first.
What encryption standards does this support?+
Two — RC4 (V=2, R=3, 40-bit and 128-bit keys) and AES-256 (V=5, R=6). Together these cover the vast majority of password-protected PDFs in the wild, including the default output from Adobe Acrobat (RC4 in legacy mode, AES-256 in modern mode), Word's Save-as-PDF, scanner output, and browser print-to-PDF. The one variant we don't yet support is AES-128 (V=4, R=4), which is detected upfront — the tool tells you so explicitly rather than failing silently mid-process.
Can I unlock several PDFs in one batch?+
Not in a single batch — this version of the tool processes one PDF at a time. To unlock several, drop them one after another; each unlock is a fresh independent operation with its own download. The clear-and-restart button at the bottom of the page makes it a two-click cycle per file.
What if I don't remember the password to my own PDF?+
Filoraio can't recover or guess your password — the file's contents are encrypted with a key derived from that password, and there's no mathematical way to decrypt them without it. Your options: check the original source (the email body, employer portal, or support ticket where you received the file usually has the password alongside it); ask the file's author for an unprotected copy; or, for owner-restricted files (which open freely), drop them anyway — those don't need a password and unlock automatically.